Audi warranty terms
| New Vehicle Limited Warranty | 4 years / 50,000 miles, whichever occurs first |
|---|---|
| 24-Hour Roadside Assistance | 4 years, at no extra cost |
| Audi Certified pre-owned | 1 year / 20,000 miles (see your CPO terms) |
| Maker | Audi of America, part of Volkswagen Group of America |
From Audi USA’s warranty page. Your warranty booklet lists exclusions and any separate coverage for e-tron batteries.
How long state lemon laws protect a Audi
With 4 years / 50,000 miles of basic coverage, your Audi’s warranty usually outlasts its lemon law window. A two-year state closes the window with 2 years of warranty to go; a one-year state, with 3 years. Repairs in that gap are free, but they rarely count toward a buyback.
| State window | Jurisdictions | Audi basic warranty at that point |
|---|---|---|
| The warranty term | New Hampshire, Vermont | Window lasts the full 4 years / 50,000 miles |
| Three years | 1 | 1 year of basic coverage still left |
| Two years | 21 | 2 years of basic coverage still left |
| 18 months | 3 | 30 months of basic coverage still left |
| One year | 23 | 3 years of basic coverage still left |
Many windows also stop at 12,000 to 24,000 miles, long before the 50,000-mile limit on a Audi warranty. Find your state’s exact rule in our state guides, or check your Audi repair history against your state’s window.
Audi’s dispute program
BBB National Programs lists Audi as a national participant in BBB AUTO LINE, so certain warranty and lemon law disputes are accepted from every state. Its Audi program summary sets out which claims Audi has agreed to arbitrate. Volkswagen, Audi’s sister brand, is also a national participant.
The program is free and does not need a lawyer. Call 1-800-955-5100.
Leased and certified pre-owned Audis
Many Audis are leased rather than bought. Every state we track covers leased vehicles in some form, though the details differ: who receives the refund, how the lease payments are credited and what happens to the leasing company’s interest. Your state’s page explains it.
A certified pre-owned Audi is a different case. Audi’s CPO limited warranty, 1 year or 20,000 miles, is a separate warranty that starts after the new-car warranty. Whether a used Audi is covered by the lemon law depends on your state: some protect a later owner while the original warranty is still running, others only cover new vehicles, and a few have separate used-car rules.
Who to contact at Audi
| Audi customer service | 800-822-2834 (as listed by BBB National Programs) |
|---|---|
| BBB AUTO LINE | 1-800-955-5100 · bbbprograms.org |
| Notice address | Use the address in your Audi warranty booklet, or the one your state names |
If your state’s lemon law names a specific address or method for notice, follow your state’s rule.
Things Audi owners should know
- Audi’s 4-year warranty means repairs keep happening long after most state windows close. Track which repairs fall inside your state’s window; those are the ones that count.
- Software updates and module reprogramming aimed at your complaint can count as repair attempts, depending on your state. Make sure the repair order says what they were for.
- If you lease, read your state’s page. Every state we track covers leased vehicles in some form, and each explains how a lease refund is handled.
What to do if your Audi is a lemon
- Get a repair order for each visit to the Audi dealer that shows the complaint, mileage and how long the car stayed.
- Check for open recalls on your VIN.
- Send written notice to Audi of America, using the address in your warranty booklet or the one your state requires, with our notice letter generator.
- Look up Audi’s BBB AUTO LINE program summary and call 1-800-955-5100 for a free hearing.
- Take the claim to your state program or court before the deadline if BBB does not settle it.
Frequently asked questions
Is there an Audi lemon law?
Not a separate one. Your state’s lemon law covers a new Audi. Audi’s warranty and BBB AUTO LINE participation shape the claim.
Does Audi use BBB AUTO LINE?
Yes. BBB National Programs lists Audi as a national participant.
How long is the Audi warranty?
Audi USA lists a 4-year / 50,000-mile New Vehicle Limited Warranty, plus 4 years of 24-Hour Roadside Assistance.
Is a leased Audi covered by the lemon law?
Yes, in every state we track, though some add conditions. Your state’s guide explains how a lease refund is handled.
Does an Audi CPO car qualify?
Some states cover used cars still under the manufacturer’s warranty. Audi CPO coverage is 1 year / 20,000 miles; check your state’s used-car rules.
Sources
Checked on October 13, 2026. Read how we verify every rule in our editorial policy.