Nissan warranty terms
| Basic limited warranty | 3 years / 36,000 miles |
|---|---|
| Limited powertrain warranty | 5 years / 60,000 miles |
| Warranty guides | Model- and year-specific, on Nissan’s owner site |
| Infiniti | Separate Infiniti warranty; Infiniti is also a BBB AUTO LINE participant |
From Nissan USA’s warranty page. Pick your model and year there to see its warranty guide.
How long state lemon laws protect a Nissan
With 3 years / 36,000 miles of basic coverage, your Nissan’s warranty usually outlasts its lemon law window. A two-year state closes the window with 1 year of warranty to go; a one-year state, with 2 years. Repairs in that gap are free, but they rarely count toward a buyback.
| State window | Jurisdictions | Nissan basic warranty at that point |
|---|---|---|
| The warranty term | New Hampshire, Vermont | Window lasts the full 3 years / 36,000 miles |
| Three years | 1 | about the same time the basic warranty ends |
| Two years | 21 | 1 year of basic coverage still left |
| 18 months | 3 | 18 months of basic coverage still left |
| One year | 23 | 2 years of basic coverage still left |
Many windows also stop at 12,000 to 24,000 miles, long before the 36,000-mile limit on a Nissan warranty. Find your state’s exact rule in our state guides, or check your Nissan repair history against your state’s window.
Nissan’s dispute program
BBB National Programs lists Nissan as a national participant in BBB AUTO LINE, so certain warranty and lemon law disputes are accepted from all states. Infiniti and Nissan’s light commercial vehicles have their own BBB participant pages.
BBB AUTO LINE is free and does not need a lawyer. Call 1-800-955-5100.
Electric Nissans and the lemon law
Nissan’s EVs, such as the LEAF, get the same 3-year / 36,000-mile basic and 5-year / 60,000-mile powertrain coverage, plus Nissan’s EV limited warranty: an 8-year / 100,000-mile battery warranty and coverage for the EV system and lithium-ion battery capacity.
That battery coverage does not stretch the lemon law window. If a charging fault or sudden range loss shows up in the first year or two, report it right away and make sure the repair order describes it in detail, with the charge level and range you saw. If it shows up later, the battery warranty still pays for repairs, but a buyback claim is much harder.
Who to contact at Nissan
| Nissan customer service | 800-647-7263 (as listed by BBB National Programs) |
|---|---|
| BBB AUTO LINE | 1-800-955-5100 · bbbprograms.org |
| Notice address | Use the address in your Nissan warranty guide, or the one your state names |
If your state’s lemon law names a specific address or method for notice, follow your state’s rule.
Things Nissan owners should know
- Transmission complaints often get “no problem found” on the first visit. Ask the dealer to write your exact complaint on the repair order even when they cannot reproduce it.
- Your warranty guide may say whether Nissan expects you to try BBB AUTO LINE before a state program. Read that page, and check your state’s guide.
- Keep rental receipts. Several states let you recover incidental costs along with a refund.
What to do if your Nissan is a lemon
- Insist that each repair order records your exact complaint, especially when the dealer cannot reproduce it.
- Call Nissan customer service to open a case, and write the case number in your notes.
- Mail written notice to Nissan North America at the address in your warranty guide or required by your state; our letter generator handles the wording.
- Check whether your warranty guide or state requires BBB AUTO LINE first, and file at 1-800-955-5100.
- Move to your state’s program or court before the deadline if the result is not acceptable.
Frequently asked questions
Is there a Nissan lemon law?
No separate one. Your state’s lemon law covers a new Nissan; Nissan’s warranty and BBB AUTO LINE shape the process.
Does Nissan use BBB AUTO LINE?
Yes. BBB National Programs lists Nissan as a national participant, and Infiniti as a participant too.
How long is the Nissan warranty?
Nissan lists 3 years / 36,000 miles basic and 5 years / 60,000 miles powertrain.
Does a “no problem found” visit count?
It can still matter. Make sure your complaint is written on the order; whether the visit counts as a repair attempt depends on your state’s law.
Can I get my money back for a Nissan with a bad transmission?
If the defect substantially impairs the vehicle and meets your state’s test, yes: a refund or a replacement, usually less a use allowance.
Sources
Checked on October 13, 2026. Read how we verify every rule in our editorial policy.